Every file you upload to Aligned can be up to 1 GB. This limit is the same in every place you can upload and on every plan. What differs by location is how many files you can upload at once, how many items a section can hold, and which file types are accepted. Aligned has no total storage limit for an account or for the Library. When an upload is blocked, Aligned shows a short message at the bottom of the screen that names the limit.
Prerequisites & Requirements
Plan: All plans. Upload limits are the same on Free, Basic, Pro, and Enterprise.
Technical: Aligned checks file size and file type in your browser before the upload starts.
Maximum file size
The maximum file size in Aligned is 1 GB per file. This limit applies to the Library, every Room section, Files Sharing sections, the Files tab, and Next Steps attachments. The exact limit is 1,024,000,000 bytes, so a file that macOS shows as 1.02 GB still uploads.
How many files you can upload at once
How many files you can upload at once depends on where you upload:
Library: select or drag in as many files as you need. There is no limit on the number of files in one upload.
Room sections, Files Sharing sections, the Files tab, and Next Steps: one file from your computer per upload. Room sections include Links & Examples, Carousel Section, Large Section, and Mobile View.
To add several items to a Room section in one step, upload the files to the Library first, then add them to the section from the Library. For the steps, see Files: Add multiple items to a Room and download in bulk.
How many items a section can hold
Each Room section type holds a maximum number of items:
Files Sharing: up to 50 items per section. The Files tab uses Files Sharing sections, so the same limit applies there.
Links & Examples: up to 20 items per section.
Carousel Section: up to 10 items per section.
Large Section: 1 item.
Mobile View: 1 item.
Next Steps: no limit on attachments per task.
Every item in a section counts toward its limit, including files and links. In a Files Sharing section, files and links that buyers upload also count toward the 50-item limit. A Room as a whole and the Files tab as a whole have no item limit.
To add more items than a section holds, add another section of the same type. Only a seller editing the Room can add a section. Buyers cannot add sections, so a buyer who reaches the limit needs to ask the seller to add one.
Supported file types
Supported file types depend on where you upload. The standard list is accepted everywhere:
Documents: pdf, doc, docx, ppt, pptx, xls, xlsx
Videos: mp4
Images: jpg, jpeg, png, webp, gif
Audio: wav
Each upload location accepts these file types:
Room sections (Links & Examples, Carousel Section, Large Section, Mobile View): the standard list only.
Library: the standard list, plus csv, txt, and zip.
Files Sharing sections, the Files tab, and Next Steps: most file types. Web page and code files are blocked for security reasons: html, htm, xhtml, mhtml, shtml, xml, js, and mjs.
The upload box shows the maximum file size before you upload. In the Library and in Room sections, the upload box also lists the supported formats.
For the best playback on every device, upload video as MP4. Very high-resolution images can load slowly in a Room, so optimize large images before uploading them.
Limitations
Each file can be up to 1 GB (1,024,000,000 bytes), in every location and on every plan.
Room sections, Files Sharing sections, the Files tab, and Next Steps accept one file from your computer per upload.
Files Sharing holds up to 50 items per section, Links & Examples up to 20, Carousel Section up to 10, and Large Section and Mobile View 1 item each.
Room sections accept only the standard file type list.
Files Sharing sections, the Files tab, and Next Steps do not accept html, htm, xhtml, mhtml, shtml, xml, js, or mjs files.
Aligned has no total storage limit for an account or for the Library.
Troubleshooting & FAQ
File "<file name>" is larger than 1GB
File "<file name>" is larger than 1GB
This message appears in the Library when one file is over 1 GB. That file was not uploaded. Compress the file or split it into smaller files, then upload it again.
<number> files are larger than 1GB and were not uploaded
<number> files are larger than 1GB and were not uploaded
This message appears in the Library when several files in one upload are over 1 GB. The other files in the same upload were uploaded. Compress or split the files that are over 1 GB, then upload them again.
Some of the files aren't supported and weren't uploaded
Some of the files aren't supported and weren't uploaded
This message appears in the Library when an upload includes a file type the Library does not accept. The other files in the same upload were uploaded. Convert the unsupported files to a format from the Supported file types list, then upload them again.
File is larger than 1GB
File is larger than 1GB
This message appears in Room sections, Files Sharing sections, the Files tab, and Next Steps when the file is over 1 GB. Compress the file or split it into smaller files, then upload it again.
File type isn't supported and wasn't uploaded
File type isn't supported and wasn't uploaded
This message appears in Room sections when the file is not on the standard file type list. Convert the file to a supported format, such as PDF for documents or MP4 for video. To share a file type that a Room section does not accept, upload it to a Files Sharing section instead.
This section is limited to 50 items. Add another section to continue.
This section is limited to 50 items. Add another section to continue.
This message appears when a Files Sharing section already holds 50 items. Sellers and buyers see the same message. A seller can add another Files Sharing section to the Room and upload the remaining files there. A buyer cannot add a section and needs to ask the seller to add one.
This section is limited to 20 items. Add another section to continue.
This section is limited to 20 items. Add another section to continue.
This message appears when a Links & Examples section already holds 20 items. Add another Links & Examples section to the Room and add the remaining items there.
This section has limited items content. You can choose up to <number> items from the library.
This section has limited items content. You can choose up to <number> items from the library.
This message appears when you select more items in the Library than the section has room for. The number shows how many more items the section can take. Select fewer items, or add another section for the rest.
I can't add more items to a Carousel Section.
I can't add more items to a Carousel Section.
A Carousel Section holds up to 10 items. When it is full, the box for adding items disappears and no message is shown. Add another Carousel Section for the remaining items.
An HTML or code file won't upload to Files Sharing, the Files tab, or Next Steps.
An HTML or code file won't upload to Files Sharing, the Files tab, or Next Steps.
Files Sharing sections, the Files tab, and Next Steps block html, htm, xhtml, mhtml, shtml, xml, js, and mjs files for security reasons. To share that content, save it as a PDF or compress it into a zip file and upload that instead.
My file shows as 1.02 GB on my Mac. Will it upload?
My file shows as 1.02 GB on my Mac. Will it upload?
Yes, a file that macOS shows as 1.02 GB uploads to Aligned. The exact limit is 1,024,000,000 bytes, which macOS displays as 1.02 GB.
Can I upload several files from my computer to a Room at once?
Can I upload several files from my computer to a Room at once?
No, Room sections, Files Sharing sections, the Files tab, and Next Steps accept one file from your computer per upload. To add several files in one step, upload them to the Library, then add them to the Room section from the Library.
Is there a storage limit for my account, and does my plan change the upload limits?
Is there a storage limit for my account, and does my plan change the upload limits?
No, Aligned has no total storage limit for an account or for the Library, and upload limits are the same on every plan.